Account Settings - Permissions

The following guide will help you navigate account permissions in Weezmo. Here you can find detailed instructions for your permission options, and manage accounts efficiently.

1. Go to "Account Settings"

In the "Account Settings" window, open the "Permissions" tab.

Go to 'Account Settings'

2. Creating a new user

To create a new user, click "New".

Creating a new user

3. Defining new user information

In the "New User" window, you can define a new user's email adress, role, status and permissions. You can also define authorised IP adresses for this user's login, as well as viewing, editing and publishing settings in several different communication platforms.

Defining new user information

4. Define a role

The "Roles" drop-down displays the roles defined in the system. Each role has a defined set of permissions within the different system windows. Permissions defined for the selected role are displayed in the check boxes displayed on the righthand side. You can also select the "Custom" role, and manually define this user's permissions. To give a user permission to all system settings, define their role as Business Admin.

Define a role

5. Define branches

The "Branches" drop-down displays the existing branches. You can use this list to select one or more branches linked to this user. If no branches are specified, this user will have access to all branches. To remove a branch, click the X button next to the branch displayed in the field.

Define branches

6. Define allowed IPs

To add an allowed IP address for user login, click the + button under the "Allowed IPs" section, and then type the IP address in the displayed field.

Define allowed IPs

7. Save changes

To apply the information and create a new user, click "Save"

Save changes

8. Search for contact

You can use the "Search Contant" field to search for users by email address.

Search for contact

9. Filter contacts

Click the filter button to filter contacts.

Filter contacts

10. Filter by role and status

Click "Filter By" to select the role or status filter.

Filter by role and status

11. Select filter

Select the relevant filter from the drop-down list, and then select the status or role you would like to filter by.

Select filter

12. Additional filters

To apply an additional filter, click the + button. You can filter contacts by status and role simultaneously.

Additional filters

13. Removing filters

To remove applied filters, click "Clear".

Removing filters

14. Delete an existing contact

To delete an existing contact, click the trash can icon under that contact's listing.

Delete an existing contact

15. Managing an existing contact

Clicking the three dot icon next to a certain contact will open management options for that contact. These include reset password, edit, clone, or lock.

Managing an existing contact

16. Editing an existing contact

To edit an existing contact, click the "Edit" option in the three-dot menu.

Editing an existing contact

17. Edit User

In the "Edit User" window you can change a user's existing information. In this window, as opposed to the "New User" window, the existing user information is displayed in the different fields.

Edit User

18. Reset Password

To send a password reset email to this user, click "Reset Password".

Reset Password

19. Re-send Email Confirmation

To re-send a confirmation email to this user, click "Re-send email confirmation".

Re-send Email Confirmation

20. Lock User

Clicking "Lock user" will prevent this user from accessing the system.

Lock User

21. Save changes

To apply any changes made to this user, click "Save".

Save changes

This guide covered all actions required for managing user permissions in Weezmo, including viewing, editing and creating new users. For more information about permissions and account settings, check out our other guides.

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