Changing the content of the SMS message sent to the customer - Guide**

Click on ACCOUNT SETTINGS under BUSINESS ADMIN

Click on Receipts

You can change the sender's name to your preference. However, the sender's name must be in English characters or numbers and can contain up to 10 characters.

Here you can edit the content of the SMS message sent to the customer

You can choose to insert unique data into the SMS message content by clicking on INSERT PROPERTY and choosing the data you want to insert.

Useful data examples: business name, branch name

Finally, click on SAVE to save the changes

You can set a different message format to be sent based on a set of defined rules.

Click here to set this up

Click on the plus sign to add a new rule

Edit the SMS content and click Add rule

Click on "SELECT FIELD" and choose under which conditions the rule will apply.

For example, if we select BranchID, the edited SMS message will be sent if the receipt was sent from the selected branch

Choose "Any in" to define the message be sent to any receipt sent from the branch.

Choose the relevant branches. You can choose one or more branches.

Finally, click SAVE to save the changes